Answers · Law Firms
What Is WIP and Lockup in Law Firm Billing, and How Do You Shorten It?
WIP, short for work in progress, is time and costs a law firm has recorded on its matters but not yet billed, and lockup is how many days the firm’s money waits between doing the work and holding the cash: WIP days plus the days invoices sit unpaid. It shortens at four stops the firm controls: time entered the day the work is done, pre-bills returned on a fixed date, held bills given a release date, and write-downs decided in the open. This guide covers what counts as WIP, how to calculate lockup from the billing reports the firm already runs, why time sits unbilled, how to set the firm’s own line, and what the managing partner checks each week and month.
By Tamara Stepanyan, founder of Lumina Business Advisory · Updated · Sources checked · Editorial standards
What counts as WIP, and how it differs from accounts receivable
Free self-check · two taps · no email
Hand-off 4 of 6 · Delivery → Invoice
Choose the answer that sounds like your business.
That was one of six hand-offs where money changes hands, from first inquiry to collected cash. The other five take about three minutes and end in a dated sheet that names where to start.
The invoice is the line between the two. Before it, the money waits on the firm’s own desk as WIP. After it, the money waits on the client’s desk as accounts receivable, A/R for short. They need different fixes, so they are counted separately and then added together.
What WIP never holds is time nobody entered. Work done and not recorded appears in no report, so it is not waiting to be billed. It is gone, and the only trace is a timekeeper’s week with too few hours in it. What WIP does hold:
- Unbilled time: entries with a work date and no invoice, priced at the rate the firm would bill them.
- Unbilled costs: filing fees, transcripts and other advanced expenses waiting for the next bill.
- Flat-fee stages reached and not invoiced, where the engagement letter sets the fee by stage.
- Draft bills out for review: pre-bills that exist and have not yet become invoices.
Trust money sits apart. ABA Model Rule 1.15(c) has fees paid in advance kept in a client trust account, “to be withdrawn by the lawyer only as fees are earned or expenses incurred.” Where the firm withdraws earned fees when it bills, a late bill leaves its own earned money waiting in trust. What the state rule requires is a question for the firm’s attorneys or bar ethics counsel. Not legal advice. Contingency fees arrive at settlement instead; the guide to law firm intake KPIs covers the numbers that replace WIP there.
How to calculate lockup from the billing reports
Lockup is two counts of days, added together. Both use the same yardstick, the fees the firm bills in an average day, and the yardstick has to stay the same every month or the trend means nothing. A/R days is the same arithmetic as days sales outstanding, counted on billed fees; WIP days applies it one step earlier, before the invoice.
- Fees per day: total fees billed over the last 12 months, from the billing system’s invoice register, divided by 365.
- WIP days: the month-end total on the unbilled time or WIP report, time and costs, priced at standard rates, divided by fees per day.
- A/R days, also called debtor days: the month-end total on the A/R aging report, divided by fees per day.
- Lockup: WIP days plus A/R days.
- Keep one row per month-end with every figure above, and split it by billing attorney: a steady firm-wide number can hide one partner’s growing WIP.
Illustrative example: a hypothetical firm billed $1,460,000 over the last 12 months, or $4,000 a day. At month-end its WIP report shows $180,000 at standard rates, which is 45 WIP days, and its A/R aging shows $240,000, which is 60 A/R days. Lockup is 105 days. If WIP days fall to 25, $80,000 that sat unbilled moves toward the bank once, with no new matter opened. Every number here is invented; the firm’s own replace them.
Why time sits unbilled: four stops between work and invoice
Time travels from the work to the invoice through four stops, and each has a different owner. Before changing anything, find which stop holds the most dollars.
- Late time entry. Time rebuilt from memory at the end of the day or, worse, the end of the month is late, and a Law Practice magazine article on time capture (September/October 2026) explains why it also comes in short: “We do not want to overbill, so we are conservative and underbill.” Under ABA Formal Opinion 93-379, a lawyer billing by the hour “may not bill more time than she actually spends on a matter,” which makes a record kept at the time of the work the firm’s best evidence of what was spent.
- Pre-bill review. The draft bill waits for the billing attorney’s free afternoon. A 2024 Law Practice article on billing leaks names the question to ask when bills go out late: “Are attorneys not reviewing pre-bills in a timely manner?”
- Held bills. A billing attorney holds a bill on purpose: the client is unhappy, the matter is nearly finished, a fee conversation is pending. Each reason can be sound. A hold with no release date is how time worked in one quarter gets billed in the next.
- Write-downs. A 2022 Law Practice finance column, written by a law firm’s chief operating officer, names three causes: time management, client relations, and business development, meaning reductions offered in hope of more work. The 2024 article adds one that leaves no trace: a timekeeper trimming their own time before anyone sees it, which leaves the billing attorney no record of the hours spent.
For a write-down that will happen anyway, the 2022 column’s advice is to show it on the invoice as a courtesy, because “Unseen write-downs/write-offs provide the law firm with no benefit.” Entered with a reason, it also leaves a record the managing partner can count by attorney and cause.
How many WIP days is too many: the firm’s own line
This guide gives no benchmark for it. A published figure describes other firms, other practice areas and other billing habits. The line that matters is the firm’s own, and it takes an afternoon to draw from reports the billing system already produces.
- Pull the WIP report and the A/R aging as of each of the last 12 month-ends. If the system cannot run them for a past date, start the row this month.
- Compute WIP days for each month-end with the same yardstick. The median of the 12 is the firm’s line, and the highest month shows how bad a bad month gets.
- Age today’s WIP by work date, 0–30 days, 31–60, 61–90 and over 90, and split it by billing attorney. With monthly billing, an entry should reach an invoice within one cycle plus the days the pre-bill is out, so anything older than 60 days has missed at least one bill run.
Too many, then, means two things the firm can see for itself: a month-end above its own median, and any entry older than two billing cycles without a written reason. The goal is a lower median next year than this year, measured the same way.
What the managing partner checks weekly, and the monthly reports
The weekly look takes one page, prepared by the billing person the day before and read on the same day each week:
- Hours entered last week, by timekeeper, against that person’s usual week. A short week is the first sign of time that will be rebuilt later or not at all.
- Entry lag: where the system stores the date an entry was created as well as the work date, the count of entries created more than two business days after the work.
- Unbilled time over 60 days old, by billing attorney, with a reason next to each matter.
- Pre-bills out and not returned, with the date each went out.
- Bills on hold, each with its reason and release date.
- Invoices more than 60 days past their date, each with a next step and an owner.
Once a month, after invoices go out, five reports carry the slower numbers: the lockup rows for the last 12 month-ends; billing and cash realization by billing attorney, which a 2023 Law Practice finance column defines as “the percentage of time billed to time recorded” and “the percentage of cash collected to time billed”; write-downs and write-offs by attorney and reason; the A/R aging report; and payments received against invoices sent. Two vendor-sponsored ABA Law Practice Division webinars drew similar lists: one in October 2025 named an unbilled activity report run as a final sweep before the monthly billing cycle, and one in May 2026 put unbilled work on the weekly list and cash lockup on the monthly one.
How to shorten lockup, one stop at a time
Each fix is a rule with a date and an owner, not new software. Start with the stop that holds the most dollars.
- Same-day time entry: each timekeeper enters the day’s time before leaving, and the weekly page shows who did. The 2026 Law Practice article recommends tracking time on flat-fee and contingency matters as well, to catch scope creep on a flat fee and to weigh case selection on contingency.
- A billing calendar with dates. For example: pre-bills out on the second business day of the month, back by the fifth, invoices out by the seventh. A lawyer writing in Law Practice magazine’s September/October 2025 issue puts it simply: “send your invoices promptly after the close of the billing month.”
- One named owner for the bill run, who sends the pre-bills, chases the ones not returned and lists every hold with its reason and release date.
- Write-downs decided at pre-bill by the billing attorney, entered with a reason and shown on the invoice. No timekeeper trims their own time.
- Flat-fee stages invoiced when the stage the letter defines is reached, and advanced costs passed through on the next bill, not at the close of the matter.
- A/R follow-up on a calendar: a reminder schedule by aging bucket, and a named owner for every invoice past 60 days.
WIP days are the half of lockup the firm controls outright. A/R days depend on clients, and the 2024 Law Practice article ties the two together, warning that a bill sent long after the work is less likely to be paid.
When not to hire anyone, and where the Review fits
If every timekeeper enters time the same day, pre-bills come back on the date set and lockup is steady against the firm’s own 12 months, there is nothing here to buy. A solo who bills their own time can run this page in an hour a month. A disputed bill, or a question about what an engagement letter allows, belongs with the firm’s attorneys or bar ethics counsel, not a consultant.
For a firm that cannot say how many days its money waits, the Revenue Review counts it under the Delivery → Invoice hand-off. From read-only billing exports, de-identified wherever possible, it rebuilds WIP days, A/R days and lockup for each of the last 12 month-ends, ages the unbilled time by billing attorney, and puts a dollar figure on the write-downs and on recorded time that never reached an invoice. No client names, no case files, no trust-account access, no client funds. It takes two weeks, and the written report is the firm’s to keep.
If the gap looks large, the next step is a free 20-minute call, where we say whether the weekly page above is enough on its own. Lumina is not a law firm and gives no legal or ethics advice, and below about $1 million a year in fees the Review’s price does not fit the arithmetic.
Before any next step
What should you do next?
- Fix it yourselves.
- If the cause is clear, it lives inside one process, and one person can own it — take the play from this page and run it. That outcome is fine with us; it is why the play is published in full.
- Order one bounded build.
- If the fix is known but needs configuration or integration inside your stack — a cadence wired into your own system, an alert, a handoff — scope that one build, with us or with anyone you trust. The six systems we build show what bounded looks like.
- Start with the Review.
- If the causes are debatable, the problem crosses departments or systems, or the economics are unclear — diagnose before anyone builds. The Revenue Review: $4,500 fixed, two weeks, computed from your own records. Read a sample finding before you decide — free, no email.
Asked right after
- What is WIP in law firm billing?
- WIP, or work in progress, is time and costs recorded on client matters, including flat-fee stages already earned, that have not yet been put on an invoice. It becomes accounts receivable the day the invoice goes out. Time never entered is not WIP at all; it appears in no report.
- What is lockup at a law firm, and how do I shorten it?
- Lockup is the number of days the firm’s money waits between the work and the cash: WIP days plus A/R days, each found by dividing the month-end balance by the fees the firm bills in an average day. It shortens at the stops the firm controls: time entered the same day, pre-bills returned on a fixed date, held bills given a release date, and invoices sent on a calendar.
- Why do so many of our lawyers’ hours never get billed?
- The hours stop at one of four places on the way to an invoice: time entered late or never, pre-bills waiting on a billing attorney, bills held with no release date, and write-downs, including time a lawyer trims before anyone sees it. Age the unbilled time by work date and by billing attorney; the stop holding the most dollars is the first fix.
- Which financial reports should a law firm owner check every month?
- Five cover the path from work to cash: the lockup rows for the last 12 month-ends, billing and cash realization by billing attorney, write-downs and write-offs by reason, the A/R aging report, and payments received against invoices sent.
- What is a good lockup number for a small law firm?
- The useful number is the firm’s own. Compute WIP days and A/R days at each of the last 12 month-ends, take the median as the line, and work to bring it down. Published figures describe other firms and other billing habits, and this guide does not use them.
Keep reading
Related answers
Sources
- Formal Opinion 93-379: Billing for Professional Fees, Disbursements and Other Expenses · American Bar Association, Standing Committee on Ethics and Professional Responsibility, 1993
- Model Rules of Professional Conduct, Rule 1.15: Safekeeping Property · American Bar Association, 2020
- How Lawyers Capture Time Now · Law Practice magazine, American Bar Association, 2026
- Eight Financial Tips to Keep Your Clients Happy · Law Practice magazine, American Bar Association, 2025
- Identifying Leaks in Your Billing Process · Law Practice magazine, American Bar Association, 2024
- Finance: ‘Under the Hood Maintenance’: Time for a Profitability Tuneup? · Law Practice magazine, American Bar Association, 2023
- Finance: Time Write-Downs/Write-Offs: Don’t Let Good Cake Go to Waste · Law Practice magazine, American Bar Association, 2022
- The 6 Financial Reports Every Law Firm Should be Using in 2026 (webinar slides, sponsored by PracticePanther) · ABA Law Practice Division, 2025
- Where Law Firms Lose Money and How to Fix It (webinar slides, sponsored by 8am MyCase) · ABA Law Practice Division, 2026
The next step
Bring us the process that keeps getting stuck.
A 20-minute conversation about the workflow, the teams and the systems involved — and a straight answer on whether The Revenue Review is the right next step. If it is not, we say that on the call.
A real person answers or calls you back the same business day.