Industries · Home Services
The call rang out while your best tech was in a crawlspace. It was a system replacement.
A home-services company leaks in the gaps between systems: the after-hours call that never became a booked job, the estimate that aged out in the pipeline, the maintenance agreement that expired without a renewal call. We read your own records — calls, estimates, jobs, agreements — and in two weeks hand you a monthly dollar figure on every leak, in the order worth fixing first.
Or call +1 (202) 600-6027 — a person answers.
The pattern
You have probably seen all three of these this quarter.
01
The estimate nobody chased
Your comfort advisor quoted the change-out on a Tuesday. The homeowner said “let me think it over,” and the proposal has sat open in ServiceTitan ever since — no call, no text, no second visit. By the time anyone notices, another company’s yard sign is in the lawn.
02
The call that rang out
Peak August, every truck rolling, and the office line rang out to voicemail. The homeowner with the dead condenser didn’t leave a message — she called the next name on Google. Nobody in your shop ever knew she existed.
03
The agreement that lapsed
The maintenance plan renewed quietly for years, then the card on file expired. No one called, because the lapse only shows up in a report nobody opens. The fall tune-up went to whoever answered the phone — and so did the inside track on the next five-figure replacement.
What we price
The leaks that get a monthly dollar figure.
- Calls that ring out, hit voicemail, or die on hold — and never come back as booked jobs
- Estimates and proposals sitting open in ServiceTitan, Housecall Pro, or Jobber with no second touch
- Maintenance agreements and memberships that lapse without a renewal call or a working card on file
- Repairs your techs photograph and flag on the job that nobody ever turns into a quote
- Finished jobs that wait days to be invoiced — or get discounted at the kitchen table with no reason on file
The records we read
We take read-only access to your field-service platform — ServiceTitan, Housecall Pro, or Jobber — plus your phone system’s call logs and QuickBooks. Nothing gets installed and no workflow changes; we read, we don’t touch.
Three questions
If any of these takes more than a minute, that is the finding.
01
How many calls rang out or went to voicemail last month — and how many of those homeowners ever heard back from you?
02
What is the dollar total of estimates sitting open in your system right now, older than thirty days?
03
How many maintenance agreements expired in the past year without anyone calling the homeowner before the lapse?
Not knowing them is not a failing — it is the exact gap The Revenue Review is built to close. More straight answers: fourteen of them, in writing.
If the numbers earn it
What gets built afterwards — in your terms.
- Revenue recovery →
- Every open estimate, aging proposal, and lapsing agreement gets an owner and a next touch date — so a quoted change-out stops dying quietly in the pipeline.
- Client communication →
- Missed-call text-back, appointment confirmations, and on-the-way updates that keep a homeowner with a dead system from dialing the next company on the list.
- Operations →
- The path from booked call to dispatched truck to invoiced job — where callbacks, unbilled change orders, and slow invoicing hide between the CSR, the board, and QuickBooks.
Only what the arithmetic justifies — we do not prescribe what we have not diagnosed. The order comes from the Review, not from a brochure.
Who this is not for
We would rather say it here than on the call.
One-truck shops where the owner still answers every call from the crawlspace — there isn’t enough process yet for an audit to pay for itself.
Companies shopping for a lead vendor. We don’t sell you calls; we price what happens to the ones you already get.
Owners whose follow-up system is a legal pad on the dash of the lead truck — we respect the tradition, but you already know how this ends.
Asked on almost every call
The two questions owners here ask first.
- We already run ServiceTitan. Doesn’t it show us all of this?
- It records all of it and surfaces almost none of it. The unsold-estimate report exists, the lapsed-membership report exists — but nobody in your shop is paid to open them, and the software doesn’t chase a homeowner on its own. We read what is already in your system and put a monthly dollar figure on each gap between what it recorded and what anyone did about it. The platform is the evidence; the Review is the verdict.
- We’re heading into the busy season — shouldn’t we wait until it slows down?
- Busy season is when the leaks are widest: more calls ringing out, more estimates going stale while every tech is on a roof or under a house. The Review is read-only — nobody in your shop stops dispatching, quoting, or turning wrenches while we work. Two weeks later you have the fix list, sequenced, ready for the shoulder season. Start with the free 20-minute call and decide from there.
The next step
Tell us what isn’t getting followed up. We’ll tell you if we can help.
A 20-minute call about your numbers — no deck, and a straight answer either way, including “not yet” if that is the truth.
We call web forms back the same business day. Or skip the form — +1 (202) 600-6027.